Welcome to DigitalMedia360LLC (“DigitalMedia360LLC,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website and all services provided by DigitalMedia360LLC, including but not limited to search engine optimization (SEO), content marketing, website development, paid advertising management, analytics, consulting, strategy, automation, and related digital marketing solutions (collectively, the “Services”).
By accessing our website or engaging our services, you agree to be legally bound by these terms. If you do not agree, you must not use our website or services.
For purposes of these Terms:
• “Client,” “you,” or “your” refers to the individual or entity using our services.
• “Deliverables” means all work products created by DigitalMedia360LLC, including reports, audits, strategies, content, ad creatives, technical recommendations, landing pages, dashboards, or related materials.
• “Third-Party Platforms” means external platforms or services such as Google, Meta, LinkedIn, WordPress, Shopify, hosting providers, analytics systems, CRM systems, payment processors, or advertising networks.
If you are entering into this agreement on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not have such authority, you are prohibited from using our Services.
DigitalMedia360LLC provides digital marketing services that may include, depending on your selected package or agreement:
• Technical, on-page, and off-page SEO
• Local SEO optimization
• Content strategy and content creation
• Website audits and performance optimization
• Paid media strategy, setup, and management
• Conversion rate optimization (CRO)
• Analytics tracking and reporting
• Consulting, training, and advisory services
All services, timelines, pricing, and deliverables will be outlined in a proposal, statement of work (SOW), invoice, service agreement, or written communication, which forms part of your binding agreement with us.
You acknowledge that digital marketing results depend on numerous external factors including but not limited to search engine algorithm changes, competition, market conditions, website condition, advertising budgets, approval timelines, and platform policies. Accordingly, DigitalMedia360LLC does not guarantee specific rankings, traffic increases, leads, conversions, or revenue outcomes.
To ensure successful delivery of services, you agree to:
• Provide accurate, complete, and timely information.
• Provide necessary access to CMS, hosting, analytics, advertising accounts, tracking tools, and other required platforms.
• Review and approve deliverables within reasonable timeframes.
• Ensure your business activities, claims, and content comply with applicable laws and platform policies.
• Maintain appropriate backups of your website and data unless explicitly agreed in writing that we manage backups.
Delays caused by lack of access, late approvals, or incomplete information may impact project timelines and outcomes.
If we manage or create accounts on your behalf:
• You are responsible for safeguarding login credentials.
• We strongly recommend enabling multi-factor authentication (MFA).
• You must notify us immediately of any suspected unauthorized access.
You remain responsible for activity occurring under your account unless directly caused by our proven negligence.
Fees are outlined in your approved proposal, invoice, or written agreement. Unless otherwise agreed:
• One-time projects must be paid in full before work begins.
• Monthly or retainer services are billed in advance.
• Late payments may result in suspension of services.
• We may withhold deliverables until outstanding balances are paid.
You are responsible for applicable taxes, payment processing fees, and currency
conversion charges.
For paid advertising campaigns:
• Advertising budgets are paid directly to the platform (e.g., Google, Meta) unless otherwise agreed in writing.
• Our service fees are separate from advertising expenses.
• We are not responsible for platform policy changes, account suspensions, billing errors, ad disapprovals, downtime, or algorithm adjustments by Third-Party
Platforms.
Unless otherwise stated in a written agreement:
• Services already delivered are non-refundable.
• Strategy work, audits, setup fees, and custom Deliverables are non-refundable once initiated.
• Monthly services require 30 days’ written notice for cancellation. Services continue through the paid billing cycle.
Refund eligibility is governed by our separate Refund Policy, if applicable.
You retain ownership of your pre-existing trademarks, logos, content, and proprietary materials. You grant us a limited license to use them solely for delivering Services.
DigitalMedia360LLC retains ownership of its internal processes, systems, frameworks, templates, automation tools, and methodologies.
Upon full payment:
• You receive a license to use final approved Deliverables for your business operations.
• Drafts, unused concepts, and internal documentation remain the property of DigitalMedia360LLC unless explicitly transferred in writing.
You agree not to use our Services to:
• Violate any applicable law or regulation
• Infringe intellectual property rights
• Distribute spam, malware, or harmful code
• Attempt unauthorized access to accounts or systems
• Engage in deceptive marketing practices
• Request fake reviews, impersonation, or manipulative tactics that violate platform policies
We reserve the right to refuse or terminate Services if a request violates legal or ethical
standards.
Both parties agree to maintain confidentiality of non-public information shared for the purpose of delivering Services, except where disclosure is required by law or authorized in writing.
Our website or Services may involve Third-Party Platforms. We do not control and are not responsible for their:
• Policies
• Security practices
• Pricing changes
• Feature modifications
• Algorithm updates
Changes made by such platforms may impact performance or feasibility of strategies.
To the fullest extent permitted by law:
• Services are provided on an “as is” and “as available” basis.
• We do not guarantee uninterrupted access, error-free operation, or specific performance results.
• Marketing performance varies based on factors outside our control.
To the maximum extent permitted by law, DigitalMedia360LLC shall not be liable for:
• Indirect, incidental, consequential, or special damages
• Loss of profits, revenue, data, or business opportunities
Our total liability shall not exceed the total fees paid by you to DigitalMedia360LLC in the
preceding three (3) months.
We may suspend or terminate Services immediately if:
• Payments are overdue
• You breach these terms.
• Continued services would violate law or platform policies
• Abusive, threatening, or discriminatory behavior occurs Upon termination:
• Outstanding balances become immediately due.
• You must cease the use of licensed materials where applicable.
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a revised Effective Date. Continued use of our Services constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the United States of America. Any disputes shall be resolved in the courts located within the United States, unless otherwise required by applicable law.
DigitalMedia360LLC
Email: info@digitalmedia360llc.com
Address: 30 N GOULD ST STE N SHERIDAN WY 82801
Website: www.digitalmedia360llc.com
